Thinking about moving to VoIP?

What you need before you get VoIP (Voice over internet Protocol)

VOIP is an acronym which stands for a Voice over internet protocol, It is a more modern form of telephony but it involves the use of the internet for transmission unlike the public switched telephone network (PSTN) which involves the use of dedicated telephones lines, customer premises equipment (CPE) and telephone exchange switching system thereby eliminating the need for extra equipment thus saving your business some financial cost and office space. VoIP simply means having your phone system run through your computer network. The benefits of VOIP over the traditional PBX system are quite numerous.You may be considering the deployment of VoIP for`your business but before you decide to change your traditional PBX system over to a VoIP system you will first need to have the following in place:

1.Have a good internet connection

With VoIP, your phone is being run through the internet so the internet connection type and speed that you choose for your business determines the quality of service you will derive from VOIP. When it comes to testing your internet connection speed, there is only one popular website which offers unbiased internet connection speed testing and that is speedtest.net. You may have to consider increasing the speed of your internet connection if it does not meet up to the minimum required for deploying VOIP to make sure your network can handle the phone system.Choose the right VoIP service providerTo have an efficient VoIP phone system, you would have to subscribe to the service of a VoIP provider.

2. Choosing the right VOIP service provider

To have an efficient VoIP phone system, you would have to subscribe to the service of a VoIP provider.for your business is a very important consideration you must make to ensure you get the best quality of service without burning a hole in your pocket and these considerations must include your total business budget allocation for the VOIP installation and operation, the size of your business as well as the type of service you require to ensure you get exactly what your business needs. Choosing the right VOIP system provider can benefit your business in terms of having a better VOIP technology and lower the cost of your phone bill.

Deciding If you would like to keep a PBX phone for an Emergency

As with anything involving the internet, sometimes there can be downtimes due to equipment failure, server downtime, e.t.c, so we at times recommend a person to keep one traditional phone line in case of an emergency whenever the internet connection experiences a network downtime. It is always good to have a backup so you do not lose any business opportunity as a result of communication downtime if this ever happens to your business. There are other ways to provide a communication line open aside from having to keep one traditional phone. Other options if your network goes down:

• Route calls to a cell phone

• Have a backup internet connection

If you have been considering switching to a VOIP phone, you do not need to entertain the fear of the network going down because any three of these redundancy plans will help with making sure that your business phone lines are up and running at all times so as to run a successful company.

Reasons to change to VoIP

There are many reasons why you should change to VOIP especially for your business growth and these reasons are discussed below:

Easy to use: VOIP is very easy to use once it is setup, it does not require expensive or long and complicated training of staff to operate. This is good news for most businesses that cannot afford to allocate funds from their meager profit to sponsor their staff on the use of a new technology or spare personnel for further training on the use of a new technology thereby reducing staff strength for the period of training.

Easy to expand as your business grows: VOIP runs over an internet connection therefore it is very easy to increase the number of VOIP phones as your business demands grow. The ease of expansion makes VOIP attractive because unlike the PSTN that requires the procurement and installation of additional wires from the telecommunication switching network to the dedicated and sometimes expensive CPE equipment for the purpose of connecting all the new telephone lines as a result of the expansion of the business premises to the PSTN network.

Cheaper than traditional phone systems: VOIP systems are cheaper to install and operate when compared to the traditional phone especially on international calls and this is a very attractive feature that smart business owners like yourself should capitalize on by switching as soon as possible to VOIP, this is due to the fact that PSTN lines are heavily regulated thus leading to a considerable cost of operation and high monthly billing especially for business.

High call quality: call quality is not sacrificed in any way on VOIP despite the price savings that can be made especially on communication equipment and this is due to the fact that VOIP works on digital technology which is currently the best system for telecommunication. No extra cost for adding features like Call forwarding, Skype and much more: this is of great advantage to business owners because they can now save cost and expand the business to the international scene through the use of Skype for free international calls and even free video calls as well as for other multimedia applications such as video conferencing.

If you have any further questions when it comes to switching to VoIP phone from a PBX system give K&B Communications a call and we will be happy to assist you with any questions or concerns that you may have.

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