How to know your business is in need of a new phone system

When it comes to getting a new system it may be tough to justify a new phone system in your business budget. Making sure you have a system that is reliable and can handle a high volume of calls as your business grows is vital to succeed in business. Keeping your phone system updated could save you and your business from a headache from not being able to manage or care for customers.

1. Your phone system has become obsolete.

As phone companies stop selling traditional phones, it makes it tough to find phones and accessories with the phone. This causes the traditional phones to become expensive to maintain. As the traditional phone disappears and your current phone system breaks down, it will force you to make the decision to find a replacement.

2. Your business is receiving a increase of calls.

The amount of phone calls coming into your business has increased and your current phone system is not capable of receiving the calls. When this occurs the customer receives a busy tone which is not ideal for a growing business. Your phone system should accommodate the need of your business as it grows. A good question to ask yourself is; Are you able to inexpensively add more users or extensions? If not, your system needs to be replaced.

3. Are you looking to add features to your traditional phone line?

If so, you may want to consider a Voice Over Internet Protocol, which is also known as a VOIP system. This system is one of the newest models when it comes to a phone system for your business. To check out the pros and cons of VOIP check out our blog choosing the right phone system. With VOIP the system is capable of adding different features without an additional charge.

4. Moving Locations

There are a few options when moving your phone systems to a new location. You can keep your old system, get it uninstalled and transfer it or you can consider getting a brand new system. Some people may consider keeping their current system, but keep in mind it is actually more expensive to keep your system. For the simple fact you have to have gotten everything uninstalled and make sure that you don’t miss anything that is vital to your business and then have it installed at the new location. Surprisingly to transfer the system to the new location would be about 20-40% of the price of a brand new system!

5. Your Phone bill has gotten out of control

Transferring your phone system to a VOIP system would be your best option, to save money on your phone bill. Just for the simple fact you are not paying for each phone and there is no additional cost to adding features like call waiting, call transferring and ect. We recommend to keep one traditional phone line in the case your system goes down.

6. Are you managing your phone system more than you are managing your business?

As business owners, we should invest our time to grow our business not focused on maintaining our phone systems. By updating your phone system, it can help with spending time on things that matter which is making sure our business grows.

If you have any additional questions in this manner give K&B Communications a call to be the solution of your phone problems.